Effective Date: July 2, 2026
These Terms of Service ("Terms") govern your access to and use of the Double platform, website at trydouble.ai, and related services (collectively, the "Service") operated by Double ("we," "us," or "our"). Please read these Terms carefully before using the Service.
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 16 years old to use the Service. By using Double, you represent that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To use most features of the Service, you must create an account. You may register using your email address or through a third-party authentication provider (Google or Microsoft). You are responsible for maintaining the confidentiality of your account credentials, all activity that occurs under your account, and providing accurate and current information. You must notify us immediately of any unauthorized use of your account.
Double is an AI-powered career platform that helps you search for jobs, optimize your resume and cover letters, and submit job applications. Key features include:
Double's automated features act only on your instructions and the preferences you configure. Nothing in these Terms creates an agency, partnership, joint venture, or fiduciary relationship between you and Double; Double is a software tool that you direct, not your legal agent or representative.
Double operates on a credit-based system. Certain actions within the Service consume credits. Free accounts receive a limited number of credits per billing cycle. Paid subscription plans provide additional credits and features.
Paid subscription plans (such as Pro and Max) automatically renew at the end of each billing period at the then-current price for your plan, billed through Stripe on the cycle you selected (monthly or yearly), until you cancel. By subscribing, you authorize us to charge your payment method at the start of each billing cycle. The price and billing frequency for your plan are shown at checkout before you confirm your purchase. You can cancel at any time (see Section 4.5). For annual plans, we will email you a reminder with your renewal date, price, and cancellation instructions before your subscription renews. Subscription fees are non-refundable except as required by applicable law.
You may purchase additional credits as one-time credit packs. Purchased credits do not expire as long as your account remains active.
We may change our subscription prices. For a price increase on a paid subscription, we will notify you in advance and obtain your affirmative consent before the new price applies to your next renewal; if you do not consent, your subscription continues at your current price until the end of your term or you cancel. For changes that do not raise your price, continued use of the Service after the change constitutes acceptance.
You may cancel your subscription at any time through your account settings or the Stripe customer portal. If you subscribed online, you can cancel entirely online — no phone call or contacting support is required. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of that period.
You retain ownership of all content you upload or create through the Service, including resumes, cover letters, and application materials. By uploading content, you grant us a limited, non-exclusive license to use, process, and store that content solely for the purpose of providing and improving the Service.
You are responsible for the accuracy and completeness of all information you provide, including resume content, application responses, and personal details submitted to employers. Double's AI features generate suggestions and drafts, but you are ultimately responsible for reviewing and approving all content submitted on your behalf.
When you use Double to apply for jobs, you authorize us to submit your application materials to employers and their ATS platforms. You understand that once an application is submitted, it may not be possible to retract or modify it. Double does not guarantee that any application will be received, reviewed, or result in an interview or job offer.
If you connect your Gmail account, you grant Double access (via Google's gmail.modify scope) to (a) read messages in order to track your job applications and locate the verification links or codes needed to complete them, and (b) send email from your account on your behalf and read the replies when you use Double's networking features. If you connect a Microsoft Outlook account, you grant read-only access (Mail.Read) for application tracking only. Double accesses only the messages needed for these features and does not otherwise read, index, or process your inbox.
You authorize Double to send email from your connected Gmail account on your behalf, and you are solely responsible for the content of any outreach you compose, approve, or send through Double, including compliance with anti-spam laws such as the CAN-SPAM Act. You agree not to use Double to send unlawful, deceptive, bulk, or unsolicited commercial email, and Double may limit or suspend the sending feature on your account if we detect misuse. Double sends only messages you have composed or approved. You may disconnect your email account at any time. For full details on how we handle your email data, see our Privacy Policy.
You agree not to use the Service to submit fraudulent, misleading, or spam job applications; impersonate another person or misrepresent your qualifications; violate any applicable law, regulation, or third-party rights; interfere with or disrupt the Service or its infrastructure; attempt to gain unauthorized access to any part of the Service; use the Service for any purpose other than legitimate job search and career activities; scrape, crawl, or extract data from the Service by automated means; or reverse-engineer, decompile, or disassemble any part of the Service.
We reserve the right to suspend or terminate your account if we reasonably believe you are violating these terms.
Double uses third-party AI models to generate content such as resume suggestions, cover letters, career guidance, and chat responses. While we strive for accuracy and quality, AI-generated content may contain errors, inaccuracies, or biases. This content is provided for informational purposes only and does not constitute legal, financial, immigration, or professional career-counseling advice. You should review and verify all AI-generated content before using it or submitting it to any employer or third party. Double does not guarantee that using the Service will result in interviews, job offers, or any employment outcome, and we are not liable for decisions made based on AI-generated content.
The Service, including its design, features, code, and branding, is owned by Double and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of any part of the Service without our prior written consent. "Double" and associated logos are trademarks of Double. Nothing in these Terms grants you any right to use our trademarks.
The Service integrates with third-party platforms including Google, Microsoft, Stripe, and various ATS providers. Your use of these integrations is subject to the respective third party's terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services.
When you connect an account that requires Double to log in with a username and password (such as LinkedIn), or provide a password for a job-application platform, you authorize Double to store those credentials and use them to log in and act on your behalf, as described in our Privacy Policy, and you represent that you have the right to grant this access. You acknowledge that automated access to, or credential sharing with, some third-party platforms may be restricted by that platform's own terms, and that the platform may limit, suspend, or terminate your account with them as a result. You accept that risk, and Double is not responsible for any action a third-party platform takes against your account. You may disconnect a connected account at any time.
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, error-free, or secure; that job applications will be successfully submitted or received by employers; that AI-generated content will be accurate, complete, or suitable for your needs; or that the Service will result in job interviews, offers, or employment.
To the maximum extent permitted by law, Double and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or employment opportunities, arising out of or related to your use of the Service. Our total aggregate liability for any claims arising from or related to the Service shall not exceed the greater of one hundred dollars ($100) or the amount you paid us in the twelve (12) months preceding the claim. Nothing in these Terms limits or excludes liability for gross negligence, willful misconduct, fraud, or any liability that cannot be limited under applicable law.
You agree to indemnify and hold harmless Double and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, any content you submit through the Service, or your violation of any law or third-party rights. This indemnification does not apply to the extent a claim arises from Double's own gross negligence, willful misconduct, or breach of these Terms.
We may suspend or terminate your account at any time for violation of these Terms, fraudulent or abusive activity, non-payment of fees, extended periods of inactivity, or at our discretion with reasonable notice. You may delete your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately. We will delete your personal data in accordance with our Privacy Policy.
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and, where possible, by email. Changes become effective 30 days after posting unless otherwise stated. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. The agreement to arbitrate below is governed by the Federal Arbitration Act.
Informal resolution first. Before starting an arbitration, you and Double agree to try to resolve the dispute informally for at least 30 days after one party notifies the other in writing (send notices to Double at legal@trydouble.ai).
Binding arbitration. Except for the claims described in "Exceptions" below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Double will pay any arbitration filing and administrative fees that exceed what it would have cost you to file the same claim in court.
Class-action waiver. You and Double agree to bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not preside over any class or representative proceeding.
Exceptions. This arbitration agreement does not apply to: (a) claims that may be brought in small-claims court; (b) claims for public injunctive relief, which may be brought in court; and (c) claims of sexual assault or sexual harassment, which you may choose to bring in court under the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act. In addition, either party may ask a court for temporary injunctive relief to protect its intellectual property or confidential information.
Your right to opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@trydouble.ai with your name, account email, and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.
If the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court, but the rest of this arbitration agreement will still apply.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver. These Terms constitute the entire agreement between you and Double regarding the Service and supersede any prior agreements. You may not assign or transfer these Terms without our consent. We may assign our rights and obligations under these Terms without restriction.
If you have questions about these Terms, please contact us at:
Double
Email: legal@trydouble.ai
Website: https://trydouble.ai